24 Hour Emergency Services Available Rated 4.7 out of 5.0 based on 371 reviews
(773) 378-9690 Request Service

Who Is Responsible For Electric Meter Repairs?

November 12, 2020 | Blog

Who Is Responsible For Electric Meter Repairs?

Here in the city of Chicago, Commonwealth Edison (ComEd) is one of the main energy companies permitted to deliver electricity supply to customers in Illinois. ComEd is also the company responsible for excavating the ground and installing electric meters for your property. However, when it comes to services like electric meter repair, ComEd or other energy companies are not always entirely responsible.

Electrical Meter Repair

Whether you have a smart meter or a standard meter, there are different parts of the equipment that you as a customer are responsible for if you need an electrical meter repair.

ComEd is only responsible for service damage that involves the electrical service wire and the meter itself. If ComEd is responsible for a repair, they will reseed or resod the area back to its original state.

The customer is responsible for damage to the attachment between the ComEd equipment and the customer’s property. They are also responsible for the entry point for the wires that go to the meter box. The riser/raceway (the enclosure that physically protects the wires that go into the meter box) is also the customer’s responsibility. Lastly, the meter enclosure is the customer’s responsibility if it becomes damaged.

If the customer causes any damage to underground services, they are required to pay fees related to cable repairs, reseeding and additional landscape damages (fences, patio, etc.).

Type Of Services

ComEd provides several services, since groundwork usually results in some damage to your property. Some typical ground repair services include:

  • Digging in the repair or replacement of underground cables
  • Power pole replacement or repair
  • Damage caused by construction vehicle tires or other equipment

When Can I Schedule a Service?

Due to Chicago’s cold weather, the seasons determine when ground repair work is possible. Typically, this work schedule ranges from April through October, which is when the ground is soft enough to excavate, replant and reseed. Sometimes, if the winter season is severe enough, services are postponed until the spring thaw.

Need help with your electrical meter? Contact Arnold Electric Services if you need a reliable Chicago electrician to perform an electric meter installment today. 

Why Choose Arnold Electrical?

Reliable Service
We believe in providing premium electrical services, all backed by our 5 year parts and labor warranty
Upfront Flat Rate Pricing
Emergency calls and regular service calls are performed on a flat rate. No surprises!
Quality Products
Safety is our mission. We only purchase the highest quality materials from trusted suppliers.

What Our Clients Say

Quick To Respond

Jeff M. and Derek H. were amazing! If ever you need any type of electrical work done in your home this is the company you can trust. Their knowledge and work shows how dedicated they are to getting the job done the right way. They really know their stuff and it shows! Not only are they quick to respond but they will get the job done the right way and it is backed by their guarantee. I am amazed! Thank you Arnold Electrical! 🙂

Lizette F.

Realtor Approved

The staff at Arnold Electric Service were on time for our appointment to assess the electrical needs of my client’s condominium and were very professional and thorough in doing so. Most appreciated was the fact that their staff electrician was absolutely honest with me about his ability to provide further services. I will most definitely refer this wonderful company to those needing their services going forward

Jane C.

Simply the Best

They are the best.

Tunya K.

Would Definitely Recommend This Company

First time using Arnold. Derek arrived early (after confirming it was ok) and was very professional. He fixed the problem and offered some recommendations. I appreciated that he wore a mask. Would definitely recommend this company.

Colleen M.

Easy To Work With

The staff is fantastic they have an attitude of “we can do that” “we can get it done”. The coordinator Mary is superb she is knowledgeable, a great listener, she is a winner, easy to work with. AES is one Chicago’s best businesses. A loyal customer

Cal W.

Courteous and Knowledgeable

The techs were on time, courteous and knowledgeable. They explained the issues they saw and recommended several pricing options. We plan on using this company again.

Stephen B.

Reliable & Professional

This company was great to work with. They arrived on time and worked tirelessly to get the job done ahead of schedule. We would highly recommend their service to anyone in need of electrical work.

Kristen N.